An operations platform that helps schools log parent communication, assign follow-up tasks, and give administrators visibility into what's happening across teams.
Live view of the SchoolTalk Analytics dashboard — issue tracking, staff performance & compliance forecasting.
An operations layer for the front office
SchoolTalk sits where school communication actually happens — the front desk, the phone, the parent conversation — and makes sure nothing falls through the cracks after the call ends.
It is not a CRM or a helpdesk. It is built specifically for how schools operate: the people, the handoffs, and the accountability that school teams depend on every day.
Built for the people who keep schools running
Administrators
Real visibility into communication and follow-through across every team — without chasing updates.
Principals
Confidence that parent concerns are captured, owned, and closed — with a record to stand behind.
Operations & data
A structured record of communication that fits existing workflows and scales across sites.
Front-office staff
Log a call in seconds, hand it off cleanly, and never wonder "did anyone follow up?"
Three steps, one continuous record
Capture
A call or conversation comes in. Staff log it in seconds — who, what, and the context that matters — right when it happens.
Assign
Anything that needs follow-up becomes a task with a clear owner and due date, routed to the right person automatically.
See it through
Administrators get live visibility into what's open, what's resolved, and where things are stuck — across every team.
Every conversation, captured in context
Parent calls, front-desk questions, and messages live in one structured, searchable record — tagged by topic and tied to the right student or family.
- Log a call in seconds, mid-conversation
- Tag by topic: attendance, enrollment, records
- Searchable history the whole team can trust
The busy front desk is where it all starts — every call answered becomes a logged, trackable record.
Conversations become accountable action
Every follow-up has an owner and a due date. Tasks route to the right person, and nothing depends on someone remembering to circle back.
- Clear owner and due date on every task
- Automatic routing to the right team
- Status that stays honest — open, waiting, resolved
One inbox for families, staff, and everything in between
Parents and the public reach school teams directly, while staff triage, escalate, and resolve together behind the scenes. Every conversation can become a task — and a built-in AI assistant helps you write, summarize, translate, and reply faster.
- Parents & the public message school teams directly — external and internal threads stay clearly separated
- Admins escalate, resolve, and turn any message into an owned, tracked task
- Internal staff threads keep sensitive coordination in-house, alongside the parent conversation
- AI assistance drafts, rewrites, expands, summarizes, adjusts tone, and translates in a click
It is not a CRM. It is not a helpdesk.
Those tools were built for sales pipelines and IT tickets. SchoolTalk is built for the rhythms of a school — the handoffs, the accountability, and the people who make a front office work.
Want SchoolTalk in your school? Start with the pilot.
Select schools and districts get early access in a guided, low-risk environment. Participation is limited and by application.